Our Services

At Guidepost Health Advisory, we partner with healthcare organizations to deliver strategic, operational, and technology-driven solutions that improve performance and patient experience. With deep experience in digital health and care delivery models, we guide clients through complex challenges with practical expertise and hands-on support.

  • Implementation Strategy & Execution

We design and lead scalable implementation plans for digital health platforms and care programs. From project kickoffs to go-live readiness, we help you minimize risk and accelerate time-to-value.

  • Client Success & Retention Strategy

We assess your client journey, engagement model, and internal workflows to drive client satisfaction, loyalty, and long-term partnerships. We help build and optimize customer success teams, playbooks, and KPIs.

  • Operational Excellence & Optimization

We uncover inefficiencies across your care delivery and service teams, then apply proven frameworks to streamline operations, reduce friction, and improve scalability.

  • Go-to-Market Support for Health Tech Solutions

Whether you’re launching a new product or entering new markets, we provide guidance across product positioning, sales enablement, client onboarding, and growth planning.

  • Advisory for Health Tech Executives

We offer tailored, confidential advisory to leaders navigating organizational change, platform rollouts, or customer success transformations, bringing real-world insight from 20+ years in digital health.

Strategic Clarity Session

A focused 60-minute session to unpack your most pressing challenge—whether it's scaling operations, launching a new care model, or navigating client success friction. You'll walk away with clear next steps, tailored recommendations, and a fresh perspective from 20+ years of experience in healthcare and digital health strategy.

Best for:

Healthcare leaders, digital health founders, or program directors needing expert input on a specific issue or decision.

Includes:

  • Pre-call intake form

  • 60-minute session

  • Summary and recommendations delivered within 48 hours

Operational Deep Dive

A high-impact, short-term engagement focused on diagnosing friction in your operations, client delivery, or care model execution. We'll analyze your processes, team structure, and pain points to identify opportunities for optimization and growth.

Best for:

Growth-stage startups or healthcare orgs struggling with scaling, handoffs, or service delivery alignment.

Includes:

  • Discovery call + documentation review

  • 1-week async evaluation

  • Final summary report with key findings and recommendations

  • Optional 30-minute follow-up

Fractional Advisory Starter Package

Ongoing strategic and operational support without the overhead of a full-time hire. Whether you need interim leadership, roadmap clarity, or someone to sit in on key initiatives, this monthly engagement keeps your vision moving forward.

Best for:

Startups or organizations undergoing transformation, platform launch, or leadership transition.

Includes:

  • Weekly 1:1 calls

  • Slack/email support

  • Participation in strategy, ops, or client success meetings as needed

  • Custom guidance and deliverables

Explore a Custom Engagement

Not sure which is right for you? Book a free 20-minute discovery call. Custom engagements are also available. Use the contact form below to get started.

Contact us

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